Privacy Policy
Last updated: March 10, 2026
1. Introduction
Refract ("we", "our", "us") is a cross-media tracking application developed by Prism. This Privacy Policy explains how we collect, use, and protect your information when you use the Refract mobile application and website (getrefract.app).
2. Information We Collect
Account Information
When you sign up via Google, Apple, or Facebook, we receive from your authentication provider:
- Email address
- Display name
- Profile photo
We also collect your chosen username during onboarding.
User-Generated Content
- Media library (movies, TV shows, anime you track)
- Ratings and notes
- Custom lists
- Activity data (completions, streaks, goals)
- Comments and reactions on the activity feed
- Follow relationships
AI Features
When you use the Discover feature (AI-powered recommendations), your search queries are sent to Anthropic's Claude API to generate personalized results. These queries are not stored by Anthropic for training purposes.
Analytics & Diagnostics
- PostHog: anonymous usage analytics (page views, feature usage) to improve the app experience. No personally identifiable information is shared.
- Sentry: crash reports and error logs containing technical device information (OS version, app version, stack traces). No personal content is included.
Streaming Availability
Your selected streaming country preferences are stored to display relevant platform availability. This data comes from TMDB/JustWatch and does not involve your personal viewing habits on those platforms.
3. How We Use Your Information
- To provide and maintain the Refract service
- To personalize your experience (AI recommendations, streaming availability)
- To enable social features (profiles, follows, activity feed)
- To send notifications you have opted into
- To improve app performance and fix bugs
- To generate anonymized, aggregated statistics (milestones, wraps)
4. Data Sharing
We do not sell your personal information. We share data only with:
- Clerk (authentication provider) — to manage your account securely
- Anthropic (Claude API) — AI search queries only, not stored for training
- TMDB — media metadata requests (no personal data sent)
- PostHog — anonymous analytics
- Sentry — crash reports
5. Data Storage & Security
Your data is stored on secure servers hosted by Replit. We implement appropriate technical measures to protect your information against unauthorized access, alteration, or destruction.
6. Your Rights
You can at any time:
- Access your data through the app (profile, library, settings)
- Modify your profile information, username, and preferences
- Delete your account and all associated data by contacting us
- Export your data by contacting us
7. Children's Privacy
Refract is not intended for children under 13. We do not knowingly collect information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.
9. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at: